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AI · SMART Product

Is SMART Product down?

✓No problems detected at SMART Product right nowupdated just now

User reports indicate no current problems at SMART Product. We compare reports from users with the normal level for this time of day and with the official SMART Product status page.

SMART Product reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with SMART Product?Choose what isn't working:

Comments

    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • Collaborative activitiesOperational
      • Access to premium featuresOperational
      • Access to Lumio and collaborative featuresOperational
      • Activating new subscriptionOperational
      • SMART MirrorOperational
      • Remote Management ServiceOperational
      • Sign InOperational
      • Managing administratorsOperational
      • Entitlement activationOperational
      • AI AssistOperational
      • Web PortalOperational
      • Image Web Search (iQ Whiteboard)Operational
      • Creating and editing lessonsOperational
      • Managing organizationsOperational
      • Sign In with SMART AccountOperational
      • Image web searchOperational
      • CAP AlertingOperational
      • Delivering lessonsOperational
      • Managing provisioned usersOperational
      • Purchasing SMART Notebook PlusOperational
      • Video Web Search (iQ Whiteboard)Operational
      • Sign InOperational
      • Sign InOperational
      • Immersive ReaderOperational
      Official status

      Official SMART Product status page ↗
      Outage historylast 90 days
      • No outages recorded in the last 90 days.
      Latest reports

        AI

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        FAQ

        SMART Product: status questions

        Is SMART Product down right now?

        No problems detected at SMART Product right now. We have not received reports about SMART Product in the last 24 hours.

        Why is SMART Product not working for me?

        Refresh the page or start a new chat: long conversations sometimes fail when SMART Product is under heavy load. Log out and back in, or try the mobile app instead of the browser (or the other way round). If you use the API, check your rate limits and API key, then retry with exponential back-off.

        How do I know if SMART Product is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official SMART Product status page?

        SMART Product publishes its official status at https://status.smarttech.com/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if SMART Product is not working

        1. Refresh the page or start a new chat: long conversations sometimes fail when SMART Product is under heavy load.
        2. Log out and back in, or try the mobile app instead of the browser (or the other way round).
        3. If you use the API, check your rate limits and API key, then retry with exponential back-off.

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