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AI · CardConnect

Is CardConnect down?

✓No problems detected at CardConnect right nowupdated just now

User reports indicate no current problems at CardConnect. We compare reports from users with the normal level for this time of day and with the official CardConnect status page.

CardConnect reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with CardConnect?Choose what isn't working:

Comments

    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • CardPointe Integrated TerminalOperational
      • CardPointe Integrated Terminal UAT (Testing)Operational
      • BluePay GatewayOperational
      • ACH Payment Services by FiservOperational
      • American ExpressOperational
      • CardPointe Gateway UAT (Testing)Operational
      • CardPointe Integrated Terminal (Clover)Operational
      • cardconnect.comOperational
      • CardPointe DesktopOperational
      • Chase Paymentech SalemOperational
      • CardPointe Desktop UAT (Testing)Operational
      • CardPointe Mobile SDKsOperational
      • CardPointe GatewayOperational
      • Chase Paymentech TampaOperational
      • CoPilot UAT (Testing)Operational
      • CardPointe UnattendedOperational
      • CredoraxOperational
      • CardPointe Hosted Payment Page (HPP)Operational
      • CardSecure UAT (Testing)Operational
      • DPSOperational
      • Secure Exchange UAT (Testing)Operational
      • ElavonOperational
      • CardPointe + MICROSOperational
      • CardPointe Unattended UAT (Testing)Operational
      Official status

      Official CardConnect status page ↗
      Outage historylast 90 days
      • No outages recorded in the last 90 days.
      Latest reports

        AI

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        FAQ

        CardConnect: status questions

        Is CardConnect down right now?

        No problems detected at CardConnect right now. We have not received reports about CardConnect in the last 24 hours.

        Why is CardConnect not working for me?

        Refresh the page or start a new chat: long conversations sometimes fail when CardConnect is under heavy load. Log out and back in, or try the mobile app instead of the browser (or the other way round). If you use the API, check your rate limits and API key, then retry with exponential back-off.

        How do I know if CardConnect is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official CardConnect status page?

        CardConnect publishes its official status at https://status.cardconnect.com/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if CardConnect is not working

        1. Refresh the page or start a new chat: long conversations sometimes fail when CardConnect is under heavy load.
        2. Log out and back in, or try the mobile app instead of the browser (or the other way round).
        3. If you use the API, check your rate limits and API key, then retry with exponential back-off.

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