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Shopping & delivery · Payplug

Is Payplug down?

✓No problems detected at Payplug right nowupdated just now

User reports indicate no current problems at Payplug. We compare reports from users with the normal level for this time of day and with the official Payplug status page.

Payplug reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with Payplug?Choose what isn't working:

Comments

    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • Paiements e-commerceOperational
      • Paiements en magasin NexoOperational
      • Paiements en magasin proxypointOperational
      • Paiements en magasin MagellanOperational
      • Backoffice PayplugOperational
      • Moyens de paiements alternatifsOperational
      • Reversement / SettlementOperational
      Official status

      Official Payplug status page ↗
      Outage historylast 90 days
      • No outages recorded in the last 90 days.
      Latest reports

        Shopping & delivery

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        FAQ

        Payplug: status questions

        Is Payplug down right now?

        No problems detected at Payplug right now. We have not received reports about Payplug in the last 24 hours.

        Why is Payplug not working for me?

        Check your order status in the app before placing a new order. Update the app and try again on mobile data. Payment errors during an outage are often reversed automatically within a few days.

        How do I know if Payplug is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official Payplug status page?

        Payplug publishes its official status at https://status.payplug.com/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if Payplug is not working

        1. Check your order status in the app before placing a new order.
        2. Update the app and try again on mobile data.
        3. Payment errors during an outage are often reversed automatically within a few days.

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