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Shopping & delivery · DiDi

Is DiDi down?

✓No problems detected at DiDi right nowupdated just now

User reports indicate no current problems at DiDi. We compare reports from users with the normal level for this time of day.

DiDi reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with DiDi?Choose what isn't working:

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    Most reported problems
      Where it's reportedlast hour
      Official status

      Outage historylast 90 days
      • No outages recorded in the last 90 days.
      Latest reports

        FAQ

        DiDi: status questions

        Is DiDi down right now?

        No problems detected at DiDi right now. We have not received reports about DiDi in the last 24 hours.

        Why is DiDi not working for me?

        Check your order status in the app before placing a new order. Update the app and try again on mobile data. Payment errors during an outage are often reversed automatically within a few days.

        How do I know if DiDi is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official DiDi status page?

        DiDi does not publish a public status page, so this page relies on reports from users like you.

        What to try if DiDi is not working

        1. Check your order status in the app before placing a new order.
        2. Update the app and try again on mobile data.
        3. Payment errors during an outage are often reversed automatically within a few days.