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Banking & payments · PAY

Is PAY down?

!The official PAY status page reports problemsupdated just now

PAY has an open incident on its official status page. We have no user reports about it yet. The official status page reports: “Temporary Suspension of Click to Pay (Visa) — Tijdelijke onderbreking Click to Pay (Visa) We zien dat klanten in bepaalde situaties bij het gebruik van Click to Pay via Visa een foutmelding krijgen, waardoor de betaling niet succesvol kan worden afgerond. Dit probleem doet zich …”

PAY reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with PAY?Choose what isn't working:

Comments

    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • Click 2 PayDegraded
      • MY.pay.nlOperational
      • 3DSecure for Strong Customer AuthenticationOperational
      • Support Ticket CenterOperational
      • Multicore Router: connect.pay.nlOperational
      • Support phone (+31 88 88 666 22)Operational
      • PAY.APPOperational
      • Multicore: achterelkebetaling.nlOperational
      • Alipay+Operational
      • Support chatOperational
      • Clearing and settlementOperational
      • Transaction managementOperational
      • Multicore: payments.nlOperational
      • Alma PayOperational
      • Single core: pay.nl (legacy)Operational
      • Operational managementOperational
      • Apple PayOperational
      • 24/7 Merchant Support PhoneOperational
      • BancontactOperational
      • Support backup (+31 85 303 52 15)Operational
      • Terminal managementOperational
      • Registration and configurationOperational
      • Boarding & Care (+31 88 88 666 47)Operational
      • BillinkOperational
      Official status

      Official PAY status page ↗
      Outage historylast 90 days
      • Problems · ongoing

        Temporary Suspension of Click to Pay (Visa) — Tijdelijke onderbreking Click to Pay (Visa) We zien dat klanten in bepaalde situaties bij het gebruik van Click to Pay via Visa een foutmelding krijgen, waardoor de betaling niet succesvol kan worden afgerond. Dit probleem doet zich …

        31 Oct · 02:00
        53 min
      Latest reports

        Banking & payments

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        FAQ

        PAY: status questions

        Is PAY down right now?

        The official PAY status page reports problems. We have not received reports about PAY in the last 24 hours.

        Why is PAY not working for me?

        Do not repeat payments while the service is unstable: check your statement first. Try the banking app instead of the website, or the other way round. Card payments in shops may still work even when online banking is down.

        How do I know if PAY is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official PAY status page?

        PAY publishes its official status at https://status.pay.nl/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if PAY is not working

        1. Do not repeat payments while the service is unstable: check your statement first.
        2. Try the banking app instead of the website, or the other way round.
        3. Card payments in shops may still work even when online banking is down.

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