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Banking & payments · SHOPLINE

Is SHOPLINE down?

!The official SHOPLINE status page reports problemsupdated just now

SHOPLINE has an open incident on its official status page. We have no user reports about it yet. The official status page reports: “[TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務 — 「7-11 跨境門市取貨」泰國地區，目前無法提供下單選門市服務，若消費者有透過 7-11 跨境寄送至泰國的需求，請引導消費者改選擇「7-11 跨境宅配」送貨方式，謝謝”

SHOPLINE reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with SHOPLINE?Choose what isn't working:

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    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • [TW] 7-11 跨境物流Degraded
      • SHOPLINE EC StorefrontOperational
      • StripeOperational
      • [HK] Alfred 智能櫃Operational
      • [SG] SHOPLINE LogisticsOperational
      • SHOPLINE LiveOperational
      • [TW] SHOPLINE Payments - Credit CardOperational
      • MastercardOperational
      • FacebookOperational
      • SHOPLINE Admin PanelOperational
      • PayPalOperational
      • [HK] SF Express 順豐物流Operational
      • [MY] SHOPLINE LogisticsOperational
      • VISAOperational
      • InstagramOperational
      • [TW] SHOPLINE Payments - Bank Transfer 虛擬 ATM 轉帳Operational
      • SHOPLINE POSOperational
      • [TW] SHOPLINE LogisticsOperational
      • [HK] AlipayOperational
      • Message CenterOperational
      • [TW] 7-11 B2C 大宗寄件Operational
      • JCBOperational
      • WhatsApp BusinessOperational
      • [TW] SHOPLINE Payments - Apple PayOperational
      Official status

      Official SHOPLINE status page ↗
      Outage historylast 90 days
      • Problems · ongoing

        [TW] [7-11 跨境門市取貨] 泰國地區目前無法提供下單選門市服務 — 「7-11 跨境門市取貨」泰國地區，目前無法提供下單選門市服務，若消費者有透過 7-11 跨境寄送至泰國的需求，請引導消費者改選擇「7-11 跨境宅配」送貨方式，謝謝

        30 Oct · 01:19
        1 h 1 min
      Latest reports

        Banking & payments

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        FAQ

        SHOPLINE: status questions

        Is SHOPLINE down right now?

        The official SHOPLINE status page reports problems. We have not received reports about SHOPLINE in the last 24 hours.

        Why is SHOPLINE not working for me?

        Do not repeat payments while the service is unstable: check your statement first. Try the banking app instead of the website, or the other way round. Card payments in shops may still work even when online banking is down.

        How do I know if SHOPLINE is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official SHOPLINE status page?

        SHOPLINE publishes its official status at https://status.shoplineapp.com/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if SHOPLINE is not working

        1. Do not repeat payments while the service is unstable: check your statement first.
        2. Try the banking app instead of the website, or the other way round.
        3. Card payments in shops may still work even when online banking is down.

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