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Cloud & developer · Certta

Is Certta down?

!The official Certta status page reports problemsupdated just now

Certta has an open incident on its official status page. We have no user reports about it yet. The official status page reports: “Partial Outage — [CORE-API] Criminal background - Federal Police — We are investigating reports of a partial outage affecting [CORE-API] Criminal background - Federal Police. Engineers are actively engaged and working to identify the root cause. Updates will be published as the …”

1 people checked Certta today

Certta reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

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    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • [CORE-API] Criminal background - Federal PoliceDegraded
      • OCROperational
      • [CORE API] Basic Data (PJ1)Operational
      • [CORE-API] Consultation at Receita Federal - NEW (PF2)Operational
      • TransactionsOperational
      • Face MatchOperational
      • [CORE-API] KYC & Compliance (PJ44)Operational
      • OnboardingsOperational
      • Facial BiometricsOperational
      • [CORE-API] Basic Data (PF1.1)Operational
      • ProfilesOperational
      • Private FacesetOperational
      • [CORE API] Sintegra Data (PJ61)Operational
      • ServicesOperational
      • Shared FacesetOperational
      • [CORE-API] KYC & Compliance (PF17)Operational
      • Document DetectorOperational
      • [CORE-API] OFAC Sanctions ListOperational
      • Global Document DetectorOperational
      • Face LivenessOperational
      • Web OnboardingOperational
      • Face AuthenticatorOperational
      • [CORE-API] Media Exposure + Related News (PJ67)Operational
      • Trust PlatformOperational
      Official status

      Official Certta status page ↗
      Outage historylast 90 days
      • Problems · ongoing

        Partial Outage — [CORE-API] Criminal background - Federal Police — We are investigating reports of a partial outage affecting [CORE-API] Criminal background - Federal Police. Engineers are actively engaged and working to identify the root cause. Updates will be published as the …

        29 Oct · 07:39
        3 min
      • Problems

        Partial Outage — [CORE-API] Criminal background - Federal Police — We are investigating reports of a partial outage affecting [CORE-API] Criminal background - Federal Police. Engineers are actively engaged and working to identify the root cause. Updates will be published as the …

        29 Oct · 06:49
        25 min
      • Problems

        Partial Outage — [CORE-API] Criminal background - Federal Police — We are investigating reports of a partial outage affecting [CORE-API] Criminal background - Federal Police. Engineers are actively engaged and working to identify the root cause. Updates will be published as the …

        29 Oct · 06:23
        13 min
      Latest reports

        Cloud & developer

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        FAQ

        Certta: status questions

        Is Certta down right now?

        The official Certta status page reports problems. We have not received reports about Certta in the last 24 hours.

        Why is Certta not working for me?

        Check the official status page for the specific region or product you use. Retry failed deployments or API calls with back-off. If your site is down, check DNS and CDN settings before assuming a provider outage.

        How do I know if Certta is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official Certta status page?

        Certta publishes its official status at https://caf.statuspage.io/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if Certta is not working

        1. Check the official status page for the specific region or product you use.
        2. Retry failed deployments or API calls with back-off.
        3. If your site is down, check DNS and CDN settings before assuming a provider outage.

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