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Government & utilities · DWP

Is Universal Credit down?

✓No problems detected at Universal Credit right nowupdated just now

User reports indicate no current problems at Universal Credit. We compare reports from users with the normal level for this time of day.

Universal Credit reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with Universal Credit?Choose what isn't working:

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    Most reported problems
      Where it's reportedlast hour
      Official status

      Outage historylast 90 days
      • No outages recorded in the last 90 days.
      Latest reports

        FAQ

        Universal Credit: status questions

        Is Universal Credit down right now?

        No problems detected at Universal Credit right now. We have not received reports about Universal Credit in the last 24 hours.

        Why is Universal Credit not working for me?

        Public services often slow down near deadlines: try again outside peak hours. Clear the browser cache or use a private window. Check for announced maintenance windows on the official website.

        How do I know if Universal Credit is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official Universal Credit status page?

        Universal Credit does not publish a public status page, so this page relies on reports from users like you.

        What to try if Universal Credit is not working

        1. Public services often slow down near deadlines: try again outside peak hours.
        2. Clear the browser cache or use a private window.
        3. Check for announced maintenance windows on the official website.