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Cloud & developer · Lightspeed

Is Lightspeed down?

!The official Lightspeed status page reports problemsupdated just now

Lightspeed has an open incident on its official status page. We have no user reports about it yet. The official status page reports: “Restaurant O-Series: Accounting Integration Delays — Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.”

Lightspeed reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with Lightspeed?Choose what isn't working:

Comments

    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • Accounting IntegrationsDegraded
      • Retail POSOperational
      • Lightspeed eCom (Europe)Operational
      • DashboardOperational
      • Tee SheetsOperational
      • POSOperational
      • ManagerOperational
      • POSOperational
      • AuthenticationOperational
      • POSOperational
      • Phone SupportOperational
      • BackOfficeOperational
      • The Brand PlatformOperational
      • Genesys API'sOperational
      • Lightspeed eCom (North America & Australia)Operational
      • Hospitality IntegrationOperational
      • MarketplaceOperational
      • Back OfficeOperational
      • POSOperational
      • APIOperational
      • Lightspeed PaymentsOperational
      • Back OfficeOperational
      • Chat SupportOperational
      • Retail POSOperational
      Official status

      Official Lightspeed status page ↗
      Outage historylast 90 days
      • Problems · ongoing

        Restaurant O-Series: Accounting Integration Delays — Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.

        30 Oct · 19:32
        41 min
      • Problems

        Restaurant O-Series: Accounting Integration Delays — Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system.

        30 Oct · 17:07
        1 h 59 min
      Latest reports

        Cloud & developer

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        FAQ

        Lightspeed: status questions

        Is Lightspeed down right now?

        The official Lightspeed status page reports problems. We have not received reports about Lightspeed in the last 24 hours.

        Why is Lightspeed not working for me?

        Check the official status page for the specific region or product you use. Retry failed deployments or API calls with back-off. If your site is down, check DNS and CDN settings before assuming a provider outage.

        How do I know if Lightspeed is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official Lightspeed status page?

        Lightspeed publishes its official status at https://status.lightspeedhq.com/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if Lightspeed is not working

        1. Check the official status page for the specific region or product you use.
        2. Retry failed deployments or API calls with back-off.
        3. If your site is down, check DNS and CDN settings before assuming a provider outage.

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