Shopping & delivery · John Lewis Partnership
Is John Lewis down?
✓No problems detected at John Lewis right nowupdated just now
User reports indicate no current problems at John Lewis. We compare reports from users with the normal level for this time of day.
0 reports in the last 15 min · 0 in 24 h
- No outages recorded in the last 90 days.
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FAQ
John Lewis: status questions
Is John Lewis down right now?
No problems detected at John Lewis right now. We have not received reports about John Lewis in the last 24 hours.
Why is John Lewis not working for me?
Check your order status in the app before placing a new order. Update the app and try again on mobile data. Payment errors during an outage are often reversed automatically within a few days.
How do I know if John Lewis is down for everyone or just me?
If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.
Where can I find the official John Lewis status page?
John Lewis does not publish a public status page, so this page relies on reports from users like you.
What to try if John Lewis is not working
- Check your order status in the app before placing a new order.
- Update the app and try again on mobile data.
- Payment errors during an outage are often reversed automatically within a few days.