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Cloud & developer · Illumina Cloud Products

Is Illumina Cloud Products down?

!The official Illumina Cloud Products status page reports problemsupdated just now

Illumina Cloud Products has an open incident on its official status page. We have no user reports about it yet. The official status page reports: “AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub — We are experience a full outage in the UAE due to multiple AWS Availability Zones being inaccessible due to the ongoing events in the region. We are actively mo…”

Illumina Cloud Products reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

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    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • Basespace Sequence Hub - Abu DhabiOutage
      • Illumina BioInsight Platform Core - Abu DhabiOutage
      • Basespace Sequence Hub - US EastOperational
      • Basespace Sequence Hub - CanadaOperational
      • Basespace Sequence Hub - SydneyOperational
      • Basespace Sequence Hub - FrankfurtOperational
      • Basespace Sequence Hub - LondonOperational
      • Basespace Sequence Hub - TokyoOperational
      • Basespace Sequence Hub - SingaporeOperational
      • Basespace Sequence Hub - MumbaiOperational
      • Basespace Sequence Hub - Tel AvivOperational
      • Basespace Sequence Hub - SeoulOperational
      • Basespace Sequence Hub - JakartaOperational
      • Dragen Cloud License ServiceOperational
      • Illumina BioInsight Platform Core - US EastOperational
      • Illumina BioInsight Platform Core - SydneyOperational
      • Illumina BioInsight Platform Core - CanadaOperational
      • Illumina BioInsight Platform Core - FrankfurtOperational
      • Illumina BioInsight Platform Core - LondonOperational
      • Illumina BioInsight Platform Core - SingaporeOperational
      • Illumina BioInsight Platform Core - TokyoOperational
      • Illumina BioInsight Platform Core - MumbaiOperational
      • Illumina BioInsight Platform Core - JakartaOperational
      • Illumina BioInsight Platform Core - Tel AvivOperational
      Official status

      Official Illumina Cloud Products status page ↗
      Outage historylast 90 days
      • Problems · ongoing

        AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub — We are experience a full outage in the UAE due to multiple AWS Availability Zones being inaccessible due to the ongoing events in the region. We are actively mo…

        30 Oct · 19:32
        12 h 56 min
      • Problems

        AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub — We are experience a full outage in the UAE due to multiple AWS Availability Zones being inaccessible due to the ongoing events in the region. We are actively mo…

        30 Oct · 10:07
        9 h 0 min
      • Problems

        AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub — We are experience a full outage in the UAE due to multiple AWS Availability Zones being inaccessible due to the ongoing events in the region. We are actively mo…

        30 Oct · 08:05
        1 h 30 min
      • Problems

        AWS availability zone issues in UAE, me-central-1, affecting Illumina Connected Analytics and Basespace Sequence Hub — We are experience a full outage in the UAE due to multiple AWS Availability Zones being inaccessible due to the ongoing events in the region. We are actively mo…

        30 Oct · 05:10
        2 h 23 min
      Latest reports

        Cloud & developer

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        FAQ

        Illumina Cloud Products: status questions

        Is Illumina Cloud Products down right now?

        The official Illumina Cloud Products status page reports problems. We have not received reports about Illumina Cloud Products in the last 24 hours.

        Why is Illumina Cloud Products not working for me?

        Check the official status page for the specific region or product you use. Retry failed deployments or API calls with back-off. If your site is down, check DNS and CDN settings before assuming a provider outage.

        How do I know if Illumina Cloud Products is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official Illumina Cloud Products status page?

        Illumina Cloud Products publishes its official status at https://status.illumina.com/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if Illumina Cloud Products is not working

        1. Check the official status page for the specific region or product you use.
        2. Retry failed deployments or API calls with back-off.
        3. If your site is down, check DNS and CDN settings before assuming a provider outage.

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