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Cloud & developer · ID.me

Is ID.me down?

✓No problems detected at ID.me right nowupdated just now

User reports indicate no current problems at ID.me. We compare reports from users with the normal level for this time of day and with the official ID.me status page.

ID.me reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with ID.me?Choose what isn't working:

Comments

    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • Login ServicesOperational
      • NIST 800-63-3 PoliciesOperational
      • Alumni VerificationOperational
      • NIST 800-63-2 PoliciesOperational
      • Company Employee VerificationOperational
      • Account ManagementOperational
      • MFA - Text message or phone callOperational
      • KBA-replacement PoliciesOperational
      • Custom Groups VerificationOperational
      • ID.me ShopOperational
      • MFA- ID.me Authenticator (Push Notifications)Operational
      • First Responder VerificationOperational
      • Telecom Possession APIOperational
      • MFA - ID.me Authenticator (Code Generator)Operational
      • Government Employee VerificationOperational
      • Telecom Identity APIOperational
      • MFA - WebAuthn (Passkeys, FIDO2, U2F, SecurityKeys)Operational
      • Health Care Provider VerificationOperational
      • Document Identity APIOperational
      • Military VerificationOperational
      • MFA: White Label APIOperational
      • Nurse VerificationOperational
      • Student VerificationOperational
      • Teacher VerificationOperational
      Official status

      Official ID.me status page ↗
      Outage historylast 90 days
      • No outages recorded in the last 90 days.
      Latest reports

        Cloud & developer

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        FAQ

        ID.me: status questions

        Is ID.me down right now?

        No problems detected at ID.me right now. We have not received reports about ID.me in the last 24 hours.

        Why is ID.me not working for me?

        Check the official status page for the specific region or product you use. Retry failed deployments or API calls with back-off. If your site is down, check DNS and CDN settings before assuming a provider outage.

        How do I know if ID.me is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official ID.me status page?

        ID.me publishes its official status at https://status.id.me/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if ID.me is not working

        1. Check the official status page for the specific region or product you use.
        2. Retry failed deployments or API calls with back-off.
        3. If your site is down, check DNS and CDN settings before assuming a provider outage.

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