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Banking & payments · Citigroup

Is Citi down?

✓No problems detected at Citi right nowupdated just now

User reports indicate no current problems at Citi. We compare reports from users with the normal level for this time of day.

Citi reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with Citi?Choose what isn't working:

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    Most reported problems
      Where it's reportedlast hour
      Official status

      Outage historylast 90 days
      • No outages recorded in the last 90 days.
      Latest reports

        FAQ

        Citi: status questions

        Is Citi down right now?

        No problems detected at Citi right now. We have not received reports about Citi in the last 24 hours.

        Why is Citi not working for me?

        Do not repeat payments while the service is unstable: check your statement first. Try the banking app instead of the website, or the other way round. Card payments in shops may still work even when online banking is down.

        How do I know if Citi is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official Citi status page?

        Citi does not publish a public status page, so this page relies on reports from users like you.

        What to try if Citi is not working

        1. Do not repeat payments while the service is unstable: check your statement first.
        2. Try the banking app instead of the website, or the other way round.
        3. Card payments in shops may still work even when online banking is down.