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Cloud & developer · BigCommerce

Is BigCommerce down?

✓No problems detected at BigCommerce right nowupdated just now

User reports indicate no current problems at BigCommerce. We compare reports from users with the normal level for this time of day and with the official BigCommerce status page.

BigCommerce reports in the last 24 hoursReports Typical

0 reports in the last 15 min · 0 in 24 h

Having problems with BigCommerce?Choose what isn't working:

Comments

    Most reported problems
      Where it's reportedlast hour
      Official componentsfrom the status page
      • API & WebhooksOperational
      • Client PortalOperational
      • AvalaraOperational
      • B2B Edition - APIOperational
      • Support CenterOperational
      • Checkout & Payment ProcessingOperational
      • BraintreeOperational
      • B2B Edition - DashboardOperational
      • Control PanelOperational
      • Braintree PayPal ProcessingOperational
      • B2B Edition - Buyers PortalOperational
      • EmailOperational
      • Reporting & AnalyticsOperational
      • StorefrontOperational
      • StripeOperational
      Outage historylast 90 days
      • Problems

        High Rate of Cloudflare Challenge Pages — The BigCommerce platform is currently experiencing an abnormally high volume of automated traffic being directed at stores. The engineering team has deployed a number of security rules to mitigate this traffic and to ensure reliability a…

        29 Oct · 21:30
        56 min
      Latest reports

        FAQ

        BigCommerce: status questions

        Is BigCommerce down right now?

        No problems detected at BigCommerce right now. We have not received reports about BigCommerce in the last 24 hours.

        Why is BigCommerce not working for me?

        Check the official status page for the specific region or product you use. Retry failed deployments or API calls with back-off. If your site is down, check DNS and CDN settings before assuming a provider outage.

        How do I know if BigCommerce is down for everyone or just me?

        If many people report a problem at the same time, the chart on this page rises above the typical level and the status changes to “Possible problems” or “Outage”. If the chart is normal, the problem is probably on your side: your device, app or internet connection.

        Where can I find the official BigCommerce status page?

        BigCommerce publishes its official status at https://status.bigcommerce.com/. DownLiveMap checks it every minute and shows any incident on this page.

        What to try if BigCommerce is not working

        1. Check the official status page for the specific region or product you use.
        2. Retry failed deployments or API calls with back-off.
        3. If your site is down, check DNS and CDN settings before assuming a provider outage.